Most incident response tooling assumes you have a dedicated SRE team, a runbook library, and 45 minutes to investigate. ConvOps assumes you have none of that — and delivers root cause to your phone before you've opened a single dashboard.
Without ConvOps
With ConvOps
01
Detection
ConvOps monitors your AWS account proactively — catching anomalies before alarms fire — and reacts instantly when CloudWatch alarms do fire.
02
Investigation
Before sending anything, ConvOps checks CloudWatch Logs, CloudTrail events, resource state, correlated metrics, and recent deploys. The same steps a senior engineer would run.
03
Diagnosis
Claude analyzes the evidence and produces a structured diagnosis: what happened, what was checked, likely cause, confidence level, and the single most important next step.
04
Action
The diagnosis arrives in WhatsApp or Slack with numbered fix options. Reply with a number to execute — restart, roll back, scale — with a confirmation step before anything runs.
| Situation | Without ConvOps | With ConvOps |
|---|---|---|
| Alarm fires at 2am | Raw SNS notification, no context | Full diagnosis in WhatsApp in <60s |
| Engineer woken up | Has to investigate from scratch | Reads root cause on their lock screen |
| Time to understand the issue | 20–40 minutes | Under 2 minutes |
| Taking action | SSH in, check logs, guess, try | Reply with a number, ConvOps confirms |
| Total MTTR | 40+ minutes average | Under 6 minutes average |
| Requires SRE expertise | Yes — or a lot of searching | No — diagnosis is pre-built |
| Works proactively | Only when alarms are configured | Catches anomalies before alarms fire |
10-minute setup. No SRE needed. Free to start.
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